Agentic AI, Platforms, Digital Transformation
Shemyla Anwar
Global VP driving $300M+ in cost savings, $250M+ ARR impact, and platforms reaching 200M+ users.
I am a technology and product leader with 20+ years of experience building AI-driven platforms, marketplaces, and customer experience systems at global scale. I have led large transformations across Amazon Alexa, Microsoft, Expedia, GEICO, and GEP, turning fragmented systems into scalable, data-driven platforms that drive growth, efficiency, and customer outcomes.
I write about agentic AI, decision intelligence, platform strategy, enterprise AI adoption, product leadership, customer experience, and digital transformation in complex operating environments.
Agentic AI and production systems
How AI moves from demos into trusted workflows with governance, orchestration, and human oversight.
Decision intelligence in real estate
How AI could reshape property management, affordability, housing workflows, and customer decisions.
Leadership with empathy
Reflections on execution, operating rhythm, customer experience, and building teams that last.
Travel systems and recovery
What disruption teaches us about technology, resilience, service design, and human connection.
About Shemyla
My work sits at the intersection of AI systems, platform strategy, product leadership, operating models, and human-centered execution.Read more about my background.
Latest Writing
| Date | Essay |
|---|---|
| May 11, 2026 | Where AI Should Live in Property Management Property managers should compare AI overlays, leasing specialists, and full-stack PMS vendors by architecture, workflow depth, governance, and operating model. real estate |
| April 18, 2026 | From Search to Decision Intelligence: How Agentic AI Could Reshape Real Estate Agentic AI could move real estate platforms beyond listing search into decision intelligence for affordability, financing, insurance, investment, and housing risk. real estate |
| April 9, 2026 | Why Airline Disruptions Need Agentic AI Airline disruption recovery is a network coordination problem across passengers, crew, aircraft, gates, policies, and inventory. Agentic AI can help recover faster. ai |
| March 28, 2026 | When Technology Stops, Humanity Shows Up A cancelled flight became a reminder that technology creates scale, but human connection, empathy, and shared responsibility sustain people when systems fail. travel |
| March 21, 2026 | What Women Build Changes Generations A visit to Holy Cross School in India became a reminder that education is foundational infrastructure, and women-led institutions create generational impact. education |